Executive, Visitor Experience

6 months contract



  • Prepare exhibition spaces for operations.
  • Handle enquiries and requests from the public, including visitors and guests.
  • Ensure good customer service and visitor experience at exhibition sites.
  • Uphold admission guidelines and encourage positive visitor etiquette.
  • Handle on-site incidents, if any.
  • Collate feedback from visitors.
  • Collect information on visitorship.
  • Check and replenish marketing collaterals.
  • Staff Information Counter at exhibition sites, when required.
  • Assist the Assistant/Manager to deploy and supervise a pool of Visitor Services Officers.
  • Assist the Assistant/Manager with daily artwork checks.
  • Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
  • General Front Of House support.
  • Ensure all is in good order at exhibition spaces at the end of each day of operation.



  • Contract duration: 6 months contract.
  • 5-day work week.
  • Able to work on rotational schedule; including late evenings, weekends and public holidays.
  • Travel to exhibition spaces sited across Singapore.
  • Minimum Diploma holder; preferably with at least 2 years working experience in customer service.
  • Able to handle cash.
  • Good command of written and spoken English. Command of a second language is an advantage.
  • Capable of supervising a team of part-timers.


Please send your application to [email protected]. We regret that only short-listed candidates will be notified.